Terms of use

These terms cover the 519Cars.io platform, operated by 519 Cars Inc. (“519 Cars”, “we”). By signing in you agree to them on behalf of your dealership.

1. Who can use it

519Cars.io is a wholesale platform for licensed motor vehicle dealers in Ontario. Accounts are issued by invitation. To hold one, your dealership must be registered under the Motor Vehicle Dealers Act, 2002 and in good standing with OMVIC, and the person using the account must be authorised to buy vehicles for it.

This is not a retail service. Nothing on the platform is offered to the public, and vehicles bought here are bought dealer-to-dealer.

If your dealership’s registration lapses or changes, tell us. It is your responsibility, not ours, to keep us informed.

2. Your account

When you sign in, you are telling us you are allowed to commit your dealership — to these terms, and to anything you buy from the account.

Keep your password to yourself. Anything done from your account is treated as done by your dealership, so tell us at support@519cars.io straight away if you think someone else has access.

We can suspend or close an account that is shared, used by someone who is not a dealer, or used to make offers there is no intention of honouring. Closing an account does not undo an offer that was accepted, or a sale that was agreed, before it closed.

3. What a listing is

519 Cars inspects each vehicle and writes the listing. Photos, the odometer reading, the condition notes and any disclosures reflect what we found at the time of inspection. Anything we are required to disclose under the Motor Vehicle Dealers Act, 2002 appears on the listing and on the bill of sale.

Anything visible in the photos, written in the condition notes, or listed as a disclosure counts as disclosed to you, whether or not you read it. Read the whole listing before you make an offer.

Reconditioning notes are a work estimate, not a disclosure. They are our view of what the vehicle would need, and they are not a warranty that the work has been done or that the estimate is complete.

Every vehicle is sold as-is on a wholesale basis unless the bill of sale says otherwise. You are buying as a dealer, and you are expected to satisfy yourself about condition, including by inspecting the vehicle.

Beyond the disclosures the Motor Vehicle Dealers Act, 2002 requires us to make, and the arbitration rights in section 9, we make no other promise about a vehicle — nothing about its condition, its quality, or what you will be able to do with it, whether said out loud or taken for granted. That includes the promises the Sale of Goods Act (Ontario) would otherwise read into a sale, which do not apply here. You are buying on your own inspection and your own judgement.

4. Offers and acceptance

An offer you submit is a commitment to buy at that price if we accept it. Once submitted, it cannot be withdrawn. It stays open until it is declined, countered, or the listing stops running.

When 519 Cars accepts your offer, or you accept a price we have set or countered with, the sale is agreed. At that point a bill of sale is issued for signature and the vehicle is no longer available to other buyers.

You will never see another dealer’s offers or activity, and they will never see yours.

5. Signing electronically

Bills of sale are signed in the app. You agree that an electronic signature, record or document used here is legally binding and satisfies any requirement for a written or signed document, under the Electronic Commerce Act, 2000 (Ontario).

A signed bill of sale cannot be edited. If something on it is wrong, it is voided and a corrected one is issued in its place, and both stay on the record.

If these terms and a signed bill of sale say different things about a sale, the bill of sale is the one that counts for that sale.

6. Payment, pickup, delivery and storage

Payment terms, pickup and delivery are arranged between your dealership and 519 Cars for each sale, and are recorded on the bill of sale.

Payment. Until a vehicle is paid for in full, it remains the property of 519 Cars. Pay by the date on the bill of sale. If it does not give one, pay before you pick the vehicle up or before it is delivered.

Late payments carry interest at 1.5% a month (18% a year), or the most the law allows, whichever is lower. If a payment bounces or is reversed, replace it immediately in cleared funds, and a $249.00 service charge applies.

If we have not been paid within 7 days of the sale being agreed, we can cancel it and sell the vehicle to someone else. If it sells for less than you agreed to pay, your dealership owes us the difference, along with what it reasonably costs us to collect. A vehicle that is not paid for on time also loses its arbitration rights under section 9.

Pickup. A vehicle you are collecting yourself can stay on the 519 Cars lot for 7 days after the sale is agreed at no charge. From the eighth day, an unpaid vehicle is charged $25 per day to cover storage and the cost of carrying it, and we can also cancel the sale on the same terms as above. A vehicle that has been paid for in full can stay for 14 days after the sale is agreed at no charge. After that, we can deliver it to your dealership and bill you the delivery cost.

Delivery. Every listing shows a delivery price to your dealership before you make an offer. If you choose delivery, that price is on the bill of sale, and the pickup deadline does not apply. If we deliver a paid vehicle because it was not collected within 14 days, we charge the delivery price that was shown on the listing.

Risk. Risk of loss or damage passes to your dealership when the vehicle leaves our lot with you or your carrier, or when it is delivered to your address. A vehicle left on our lot after the free period is at your risk. 519 Cars does not insure vehicles you have bought; your dealership must carry its own garage or inventory insurance.

7. Our fees

519 Cars charges a fee on each vehicle sold through the platform, to the buyer and to the dealership that consigned it. Both are set by 519 Cars and are the same for every dealership.

Buyer fee. $199.00 plus 1% of the sale price of the vehicle. It is the same formula at every price. It is shown as its own line on the bill of sale, before you sign, and HST applies to it.

For example, on a vehicle sold at $20,000.00, the buyer fee is $199.00 plus 1% of $20,000.00 — $399.00.

Seller fee. A dealership consigning a vehicle to us pays a flat $199.00 when the vehicle sells, plus HST. It is recorded against the sale in the platform and settled with the consigning dealership directly, outside the app. It is not part of what a buyer pays, and it does not appear on the buyer’s bill of sale. A consigning dealership’s other terms are in its consignment agreement with 519 Cars.

The fees that apply to a sale are the ones in force when its first bill of sale is prepared. Changing the schedule later does not change a deal that has already been written.

8. Taxes

HST applies to what you buy and to the buyer fee, and both are shown on the bill of sale.

9. Arbitration — if something is wrong with a vehicle

Check the vehicle before it leaves our lot, or when it is delivered, and say so at once if something is wrong. This section is the only route for a claim about the condition or description of a vehicle. It is modelled on the arbitration policy used by Ontario’s major wholesale auctions and the NAAA Canadian seller disclosure standard, so it will be familiar.

Who decides. 519 Cars sold you the vehicle and 519 Cars decides the claim. We will say what we found and why. Where we and you disagree about the cost of a repair, either of us may ask for a written estimate from a franchised dealer for the make that is not affiliated with either of us, and that estimate is used.

Window. You must file a claim within 72 hours of picking the vehicle up or of it being delivered. The clock starts when the vehicle leaves our lot or arrives at your address.

Distance. No more than 200 km may have been added to the odometer since pickup or delivery. Once a claim is filed, do not drive the vehicle further until we have answered. We can accept a claim over 200 km at our discretion where the issue plainly has nothing to do with distance driven, such as structural damage, excessive rust or odometer tampering.

Condition of the claim. To be eligible, the vehicle must have been paid for in full and be in your possession. There is no claim once the vehicle has been sold on, wholesale or retail; materially altered; repaired without our written approval; or exported from Canada.

What a claim can be about. A claim must be about something that was not disclosed on the listing or the bill of sale:

• a disclosure required by the Motor Vehicle Dealers Act, 2002 that was not made;
• structural damage as defined in the NAAA structural damage policy, flood or fire damage, excessive rust affecting the structure, an odometer that has been rolled back, replaced or is broken, a branded title, or an insurer total loss;
• a defect in a major component — engine, transmission, drivetrain, air conditioning, computer, electrical system, emissions system, fuel system, or a major factory accessory — where the cost to repair or replace exceeds $500;
• body or interior damage, or a non-mechanical defect, where the cost to repair exceeds $700 per panel or per item;
• a difference between the year, make, model, trim or major equipment on the listing and the vehicle as delivered.

How repair costs are measured. Each item is costed on its own, before tax; items are not added together to reach a threshold. Estimates follow standard industry (Mitchell) repair times at a labour rate of no more than $149 per hour, exclude diagnostic charges, and may use aftermarket or used parts where appropriate.

What is not a claim. None of the following supports a claim:

• anything visible in the listing photos, written in the condition notes, or listed as a disclosure;
• reconditioning notes, which are an estimate, not a disclosure (section 3);
• wear items the manufacturer expects to be replaced over the vehicle’s life — brakes, tires, wipers, belts, hoses, filters, fluids, bulbs, plugs, batteries, shocks and struts, clutches, and similar;
• normal cosmetic wear for the age and distance of the vehicle — minor scratches, chips, scuffs and small dents;
• normal mechanical wear — minor noises, minor seepage, and performance that is what you would expect for the age and distance;
• noises or conditions that are typical of that model;
• features that only work with a paid subscription;
• a mechanical issue related to an OBD-II code we listed on the vehicle. Codes we find at inspection are shown on the listing as a disclosure; what they point to, and what it costs to fix, is yours to judge before you offer;
• whether a vehicle can be exported or imported anywhere (section 10);
• a change of mind. A claim has to be about a fact, not about the price you paid.

How to file. Email support@519cars.io within the window with the VIN, what is wrong, photos, and the current odometer reading. We may inspect the vehicle, ask you to bring it back, or ask for an estimate as described above. Send anything we ask for within 72 hours of the request, or we may close the claim. Do not repair the vehicle while a claim is open unless we agree in writing; work done without our approval is at your cost and may end the claim.

What you get. If a claim is valid, 519 Cars chooses one of: repair the item at our cost; adjust the price and refund the difference; or cancel the sale and refund the price, the buyer fee and the HST on both. On a cancelled sale you return the vehicle to us in the same or better condition than when you collected it, with the ownership, and damage that happened in your care is deducted from the refund or can end the right to cancel. Lost profit, lost resale value, floor-plan interest, and the cost of your own driver are never recoverable.

Costs. If an independent estimate or inspection is needed and the claim is valid, 519 Cars pays for it. If the claim is not valid, your dealership does.

Our decision on a claim is final between us, subject to your rights under the Motor Vehicle Dealers Act, 2002 and section 15.

10. Exporting a vehicle

If you export a vehicle, getting it right is your dealership’s job: the Canadian rules for taking it out, and the rules of wherever it is going for bringing it in. 519 Cars does not provide import or export paperwork, and whether a vehicle is eligible for export or import anywhere is not something we promise or arbitrate.

Once a vehicle leaves Canada, the claims in section 9 are no longer available on it.

11. Using the platform properly

Do not:

• scrape, copy or republish listings, photos or vehicle data;
• share access with anyone outside your dealership;
• use the platform to advertise vehicles to the public as your own inventory before you own them;
• interfere with the service, upload anything malicious, or try to reach data that is not yours.

Listings, photos, inspection notes and the platform itself belong to 519 Cars. Once you buy a vehicle, you may use its photos and details to resell it.

12. Availability

We aim to keep the platform running and accurate, but we do not promise it will be available without interruption or free of error. A listing can be corrected or pulled at any time before a sale is agreed, and we can cancel a sale before the vehicle is collected where the listing contained a material error in price or description; if we do, anything you have paid is refunded in full.

13. Liability

Except where the law does not allow it to be limited, 519 Cars is not liable for indirect or consequential loss, including lost profit or lost resale value, and our total liability for any claim connected to a vehicle is limited to what your dealership paid for that vehicle, including the buyer fee.

Nothing here limits any obligation 519 Cars has under the Motor Vehicle Dealers Act, 2002.

It runs the other way too: if 519 Cars loses money because your dealership broke these terms or broke the law, your dealership is responsible for that loss, including reasonable legal costs.

Closing an account does not end everything here. What belongs to 519 Cars, the limits on liability, the claims process, amounts owing, and the records a registered dealer has to keep all carry on afterwards.

14. Changes

We may update these terms. If a change matters to how you buy — including the fee schedule or the arbitration rules — we will tell you by email before it takes effect. Continuing to use the platform after that means you accept the change. A sale already agreed keeps the terms it was agreed under.

15. Law and disputes

These terms are governed by the laws of Ontario and the laws of Canada that apply in it, and the courts of Ontario have jurisdiction.

16. Contact

519 Cars Inc.

1905 Wharncliffe Rd. S., London, ON N6P 1K9

519-652-0666 · support@519cars.io